All Articles

Healthcare worker in scrubs seated at a desk in a medical office, typing on a computer keyboard while looking at the monitor. Office desk has a phone, documents, and desk lamp.
Healthcare worker in scrubs seated at a desk in a medical office, typing on a computer keyboard while looking at the monitor. Office desk has a phone, documents, and desk lamp.
When AI becomes indispensable: How ChatGPT is reshaping healthcare workflows and mental health

AI is changing the face of healthcare, not just operationally, but emotionally. Tebra surveyed 301 healthcare professionals to understand how deeply tools like ChatGPT have become embedded in daily clinical work. What emerged was a picture of growing reliance, hidden emotional ties, and an evolving digital ecosystem that’s both helpful and, at times, unsettling. For […]

medical billing staff practicing cybersecurity to protect patient data
medical billing staff practicing cybersecurity to protect patient data
Cybersecurity in medical billing: Protecting patient data in the age of AI

Cybersecurity has shifted from an IT concern to business-critical priority.

AI and automation in medical billing
AI and automation in medical billing
AI and automation in medical billing: Separating hype from reality

Understanding the differences between automation and AI is pivotal for making smart investments that deliver long-term value for your billing company.

healthcare back office
healthcare back office
Bridge the gap between the healthcare back office and front desk

Good communication between the back office and front desk is necessary for quality care. It’s time to create a cohesive team.

a patient who knows how to text their doctor
a patient who knows how to text their doctor
Text a doctor? 10 best practices for offices and healthcare clinics

Patients want to know how to text their doctor. Here’s what you need to know about using text to communicate with your patients.

Get expert tips, guides, and valuable insights for your medical practice
A doctor using a stethoscope to check a male patient's heartbeat in a medical office.
A doctor using a stethoscope to check a male patient's heartbeat in a medical office.
Why patients miss appointments and how practices can help

No-shows and canceled appointments are costing practices over $22,000 per year.

two doctors discussing flexibility in healthcare
two doctors discussing flexibility in healthcare
Why patients demand flexibility from their healthcare provider

Flexibility in healthcare matters to patients. Here’s how to increase your flexibility — not your workload.

Smiling person looks at phone making a Google appointment with a healthcare provider
Smiling person looks at phone making a Google appointment with a healthcare provider
Patients can book directly through Google Appointments

Follow these simple steps to increase your online reach and allow patients to find you — for long-term practice success.

learning the advantages and disadvantages of online medical appointment systems
learning the advantages and disadvantages of online medical appointment systems
The pros and cons of online patient scheduling

Learn about the advantages and disadvantages of offering online appointment scheduling for patients.

Physician prepares independent practice for holidays with telehealth
Physician prepares independent practice for holidays with telehealth
How to prepare your practice for the holiday rush: Staffing, scheduling, and patient communication tips

Access expert tips on patient communication, staffing strategies, and practice management to ensure smooth operations and stress-free time off.

medical front office staff smiling and collaborating
medical front office staff smiling and collaborating
How to attract and retain patients by focusing on front-office staff

There are a number of ways you can support and encourage staff so they help you achieve your goals of attracting and retaining patients.

Person looks at medical bill exemplifying the most frustrating digital pain points patients experience
Person looks at medical bill exemplifying the most frustrating digital pain points patients experience
Booking to billing: The 6 most frustrating digital pain points for patients

Discover the 6 digital frustrations driving patients away from your practice and learn simple solutions to boost retention and revenue.

Doctor focuses on computer to prevent patient churn with AI
Doctor focuses on computer to prevent patient churn with AI
How AI-powered review insights can help you spot — and prevent — patient churn

Transform patient feedback into actionable insights with AI-powered review analysis that spots churn risks early and helps you retain more patients.

Medical billing professional looks at papers and spreadsheets reflective of Cigna downcoding E/M codes
Medical billing professional looks at papers and spreadsheets reflective of Cigna downcoding E/M codes
Cigna may start downcoding your E/M codes starting October 1, 2025: What to know (+ free sample appeal letter)

Starting October 1, 2025, Cigna will automatically downcode your high-level E/M codes if documentation doesn’t support complexity. Here’s how to prepare.

Doctor smiles looking at computer while using Tebra AI review tool
Doctor smiles looking at computer while using Tebra AI review tool
Improve your online reputation: Introducing Tebra’s AI-powered patient review tools

Discover how Tebra’s AI tools can help you automatically respond to patient reviews and analyze feedback for actionable insights.

medical practice leaders discussing ways to reduce and reinvest operating costs
medical practice leaders discussing ways to reduce and reinvest operating costs
Reduce and reinvest operating costs at your medical practice (free worksheets)

Discover cost-reduction strategies used by successful independent practices, plus access free worksheets.

Medical biller examines claim denials to stop revenue leaks in medical billing
Medical biller examines claim denials to stop revenue leaks in medical billing
6 keys to stopping revenue leaks in medical billing

Learn the exact steps to significantly reduce denials and improve reimbursement rates.

Doctor assessing their digital front door
Doctor assessing their digital front door
Painting your digital front door: Assess your medical practice’s online presence (free quiz)

Want to know how your digital presence actually measures up? Take this 5-minute audit.

Practice manager reads about how to get patient referrals
Practice manager reads about how to get patient referrals
5 ways to get high-quality patient referrals

Learn how optimizing your practice’s web presence can help you get more new patients in the door.

The ultimate guide for medical practice growth in 2024

Use these practice growth digital strategies to increase patient volume and enrich every patient’s overall experience.

Independent physician and medical staff member discuss marketing budgets for healthcare practices
Independent physician and medical staff member discuss marketing budgets for healthcare practices
Discover healthcare marketing budget benchmarks for independent practices — plus ways to boost and measure success

Learn about marketing strategies private practices say are working — and what they’re spending.

Independent physician reads about BCBS settlement
Independent physician reads about BCBS settlement
$2.8 billion Blue Cross Blue Shield settlement: What providers can expect

Medical providers who treated Blue Cross Blue Shield patients may be eligible for compensation from a groundbreaking $2.8B antitrust settlement.

Provider considering potential Medicare telehealth cuts
Provider considering potential Medicare telehealth cuts
Potential telehealth cuts under Trump: What providers need to know

The expanded telehealth coverage has been extended multiple times, with the most recent extension now set to expire on September 30, 2025.

Group of smiling independent medical practice doctors discussing December 2025 healthcare observances
Group of smiling independent medical practice doctors discussing December 2025 healthcare observances
December 2025 healthcare observances and marketing ideas

Maximize December 2025 healthcare observances with proven marketing strategies that boost patient engagement and community connections.

The Intake newsletter subscriber winning a gift card
The Intake newsletter subscriber winning a gift card
Shape the future of The Intake

Your opinion matters — complete our 3-question survey and let us know what impact The Intake newsletters have had on your business. After completing the survey, you’ll be entered to win a $100 gift card.

Stay Ahead with Expert Healthcare & Billing Insights

Get the latest industry updates, financial tips, and expert strategies — delivered straight to your inbox.