The Intake

Insights for those starting, managing, and growing independent healthcare practices

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Two physicians look at the best medical pages on Facebook on a tablet
Two physicians look at the best medical pages on Facebook on a tablet
15 best medical practice Facebook pages

Use these medical pages on Facebook as inspiration as you craft your page to reflect your branding and services. 

Medical practice manager performs a risk-adjustment audit
Medical practice manager performs a risk-adjustment audit
3 steps to prepare for a risk-adjustment audit

Performing an internal HCC audit helps physicians identify compliance risks before payers do. Here are steps to help practices get started.

Person looks at digital intake forms on smartphone as part of patient consumerism
Person looks at digital intake forms on smartphone as part of patient consumerism
Satisfy consumerist patients during their visits with these 5 tools

What is patient consumerism, and how does it impact your practice? Here are 5 tools that positively impact the patient experience.

Physician shows patient survey on tablet to measure patient engagement
Physician shows patient survey on tablet to measure patient engagement
5 KPIs to help measure patient engagement in your practice

Wondering how to measure patient engagement? Here are 5 key performance indicators you can use to measure the efficacy of your efforts.

Physician reads about HIPAA and healthcare marketing
Physician reads about HIPAA and healthcare marketing
What medical practices need to know about HIPAA and healthcare marketing

Here’s the essential guide with concrete tips and examples for how your practice can carry out HIPAA-compliant marketing. 

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patient no-show policy
patient no-show policy
Write the best no-show policy for your practice (and patients)

A strong no-show policy not only reduces late and no-show appointments but protects your practice revenue and patient relationships. Here’s how.

HIPAA-compliant patient reviews
HIPAA-compliant patient reviews
Your guide to HIPAA-compliant patient testimonials and reviews

Online patient reviews are part of promoting your healthcare practice — but it’s vital to stay HIPAA compliant. Here’s how.

Physician vaccinates a patient to lower the risk of the acute severe tripledemic COVID-19, flu, and RSV viruses
Physician vaccinates a patient to lower the risk of the acute severe tripledemic COVID-19, flu, and RSV viruses
9 tips physicians can adopt to beat the tripledemic threat this winter

Here’s what you need to know as a healthcare provider to mitigate the spread of the tripledemic COVID-19, flu, and RSV viruses.

Physician explains the Value in Health Care Act of 2023 to a patient
Physician explains the Value in Health Care Act of 2023 to a patient
Value in Health Care Act of 2023: What providers need to know

The Value in Health Care Act of 2023 enables providers to both optimize medical costs for patients and improve patient outcomes through financial incentives.

employee retention in healthcare
employee retention in healthcare
Why employee retention is key to optimizing practice operations

Improving employee retention is a key to optimizing operations across cost efficiency, care delivery, and practice success.

automation in healthcare
automation in healthcare
Embracing the future: How automation in healthcare transforms medical practice operations

Learn how you can improve efficiency and profitability with the help of medical practice management software.

Physician reading about why documentation is important for medical coding
Physician reading about why documentation is important for medical coding
Leveraging medical record documentation for medical coding accuracy and revenue integrity

Improving the accuracy and completeness of healthcare documentation is vital. Here are tips on exactly how to improve your documentation.

Physician looks out office window preparing to answer patient questions about what is a tripledemic
Physician looks out office window preparing to answer patient questions about what is a tripledemic
What is a tripledemic and how can physicians fight the threats posed?

As the country prepares to head into another cold and flu season, here are strategies to protect your and your patients’ health — as well as save your practice time.

medical spa promotion for holidays
medical spa promotion for holidays
10 fun and festive medical spa holiday promotion ideas

These marketing tips will help you connect with new and current patients during the holiday season.

Smiling person looks at phone making a Google appointment with a healthcare provider
Smiling person looks at phone making a Google appointment with a healthcare provider
Patients can book directly through Google Appointments

Follow these simple steps to increase your online reach and allow patients to find you — for long-term practice success.

Medical billing manager learns about m codes icd 10 for 2023 and 2024
Medical billing manager learns about m codes icd 10 for 2023 and 2024
Understanding E&M codes and getting the latest updates

With the year winding down, now is a good time for healthcare practices and billing companies (on behalf of their clients) to ensure compliance with billing code changes that took effect October 1, 2023, and prepare for changes that become effective January 1, 2024. Discover what’s new for evaluation and management (E/M) codes and ICD-10-CM diagnosis codes that could affect your medical practice.

Physician assisting patient while wondering is concierge medicine legal
Physician assisting patient while wondering is concierge medicine legal
5 legal considerations with concierge medicine

Patients want more attention and time from physicians, yet many physicians are struggling to hire and retain enough staff to keep their doors open while also maintaining a work-life balance. Concierge medicine is one potential solution, but there are legal questions to consider.

medical billing employee retention strategies
medical billing employee retention strategies
Employee retention strategies for medical billing companies

Facing high employee turnover? Unlock employee retention and business success with these tips for medical billing companies.

pre op CPT codes
pre op CPT codes
Pre-op CPT codes: How to properly code preoperative exams

Mastering pre-op coding is crucial. Here are 5 key practices, from patient clearance to ICD-10-CM codes, to ensure accurate billing and avoid denials.

Festive fall decorations are one of the ways to celebrate Thanksgiving for primary care practices
Festive fall decorations are one of the ways to celebrate Thanksgiving for primary care practices
17 ways to celebrate Thanksgiving in your primary care practice

Boost morale for your staff and patients and capture the spirit of the holiday by trying one (or more) of these Thanksgiving celebration ideas.

medical billing process
medical billing process
How to get paid more and faster by improving your medical billing process

By following best practices for medical billing, you can reach your profit potential.

two people doing a patient experience survey
two people doing a patient experience survey
How to create patient experience surveys to improve your practice

Gather feedback and insights with a patient experience survey — here’s how.

a patient who knows how to text their doctor
a patient who knows how to text their doctor
Text a doctor? 10 best practices for offices and healthcare clinics

Patients want to know how to text their doctor. Here’s what you need to know about using text to communicate with your patients.

NP stands smiling with other medical professionals happy to be a leader in nurse practitioner disruptive innovation
NP stands smiling with other medical professionals happy to be a leader in nurse practitioner disruptive innovation
Are nurse practitioners disruptive innovators in healthcare?

Nurse practitioners have a vital role in the future of healthcare. Here are 3 ways that NPs are at the forefront of innovation in patient care.

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