The Intake

Insights for those starting, managing, and growing independent healthcare practices

Kelsey Ray Banerjee

Kelsey Ray Banerjee is a professional content writer in the healthcare, marketing, and finance space. She has worked in the back office of a psychiatric practice, and with family members working in mental health for 2 generations, she understands the challenges healthcare professionals face when it comes to marketing and admin. She believes access to efficient healthcare is essential for society’s well-being, and loves being able to write content that can positively impact a practice and its patients.

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  • Bachelor of Arts, comparative literature and translation, University of Tennessee Knoxville

Latest in Kelsey Ray Banerjee

Physician and EHR documentation
Physician and EHR documentation
Independent practices spend nearly half of patient time on EHR documentation

Independent providers spend an average of 9 minutes on EHR documentation, compared to 18 minutes with patients.

appointment overrun
appointment overrun
How to take control of your schedule and avoid appointment overrun

Scheduling mishaps have serious consequences for providers and patients alike.

spending more time with patients
spending more time with patients
20+ stats on how independent healthcare providers spend time with patients

Our recent survey sheds light on how independent healthcare providers manage their time with patients.

Tebra Time With Patients Survey
Tebra Time With Patients Survey
Balancing act: How independent healthcare providers can reclaim time with patients 

A new Tebra survey highlights administrative and EHR challenges in patient interaction time.

better medical billing
better medical billing
2024 getting paid strategies for independent practices and billing companies

The key to preventing billing errors and claim denials is preparation.

Get expert tips, guides, and valuable insights for your medical practice
What medical billing companies need to know about the Change Healthcare cyberattack
What medical billing companies need to know about the Change Healthcare cyberattack
What do medical billing companies need to know about the Change Healthcare cyberattack?

The Change Healthcare cyberattack has disrupted medical billing processes for many. As a billing company, here’s how you can coordinate with payers and clients to mitigate the impact on transactions and revenue.

Person reviewing insurance appeal letter
Person reviewing insurance appeal letter
Sample letter for appealing a health insurance claim denial

The often labor-intensive process of reworking a denied claim and compiling additional documentation can deter practices from submitting an appeal.

Physician and medical practice staff member read about how to calculate and improve patient no-show rate
Physician and medical practice staff member read about how to calculate and improve patient no-show rate
How to calculate patient no-show rate

The patient no-show calculation rate is a metric to help track patient experience, and these 7 tips can help you improve it.

Retiree on Medicare asks healthcare provider what is an accountable care organization
Retiree on Medicare asks healthcare provider what is an accountable care organization
What is an Accountable Care Organization? A provider’s guide

Accountable Care Organizations (ACOs) are groups of healthcare providers and hospitals that come together to coordinate care for Medicare patients.

Physician explains the Value in Health Care Act of 2023 to a patient
Physician explains the Value in Health Care Act of 2023 to a patient
Value in Health Care Act of 2023: What providers need to know

The Value in Health Care Act of 2023 enables providers to both optimize medical costs for patients and improve patient outcomes through financial incentives.

physician succeeding at medical practice email marketing
physician succeeding at medical practice email marketing
How email marketing can benefit your medical practice

A medical practice isn’t complete without an email marketing strategy. Learn the benefits of setting up a medical practice email campaign.

Medical practice staff members looking at computer screen discussing Google ads for medical practice
Medical practice staff members looking at computer screen discussing Google ads for medical practice
What could go wrong if you do Google Ads yourself for your medical practice

Should you try to run Google Ads yourself for your medical practice? Here are 10 expensive mistakes to avoid making.

Smiling healthcare practitioner works on licensing a new medical practice
Smiling healthcare practitioner works on licensing a new medical practice
What to know about licensing for your new medical practice

Here are the medical and business licenses you need to start your new medical practice.

Graphic depicting physician-owned medical office buildings
Graphic depicting physician-owned medical office buildings
How choosing a location for your medical office can ensure practice growth

The location for your new medical practice can support growth or hinder it. Keep these 9 criteria in mind as you choose your location and space.

Patient looks at medical practice advertising while searching for a new provider on computer
Patient looks at medical practice advertising while searching for a new provider on computer
Get your medical practice off the ground with marketing

Launch and grow your medical practice with these 8 simple marketing essentials.

doctors discussing medical billing insurance claims process
doctors discussing medical billing insurance claims process
How to process insurance claims for medical practices

For medical practices that accept insurance, insurance claims are a crucial part of managing accounts receivable.

Provider works with patient obtained from paid social media advertising for medical practices
Provider works with patient obtained from paid social media advertising for medical practices
How to get more patients with paid social media advertising

Learn how to get more patients for your medical practice with these social media advertising tips.

Healthcare practice owner reads about social media for medical practices
Healthcare practice owner reads about social media for medical practices
What social media do medical professionals use?

Learn the differences between the major social media platforms and discover which ones your practice should be on.

Billing professional learning about how to open medical billing company
Billing professional learning about how to open medical billing company
5 key steps to starting your medical billing company

Start your medical billing company off right with these 5 steps.

Man looking at tablet learning about website design for medical practices.
Man looking at tablet learning about website design for medical practices.
Why medical practice website design fails to attract patients

If your medical practice’s website design is failing to attract and retain patients, you may need to ensure you have these 5 key items on your site.

Medical practice owner smiles after reading healthcare marketing articles
Medical practice owner smiles after reading healthcare marketing articles
Everything you need to know for effective healthcare marketing in 2024

Here’s your comprehensive guide to healthcare marketing for 2024.

Colleagues discuss marketing plan for medical practice
Colleagues discuss marketing plan for medical practice
How to write a marketing plan for a medical practice

Learn how to write a marketing plan for your healthcare practice in 5 steps.

Physician reads about medical practice website design
Physician reads about medical practice website design
Does your medical website design need a makeover?

These 9 best medical practice design examples adhere to best practices and showcase unique ways to reach patients.

Health IT specialists look into how to make a website hipaa-compliant
Health IT specialists look into how to make a website hipaa-compliant
10 keys to a HIPAA-compliant medical practice website

Want to know how to stay HIPAA-compliant on your medical practice website? It’s all about privacy and security.

Healthcare practice owner looks at medical practice marketing plan template on computer
Healthcare practice owner looks at medical practice marketing plan template on computer
Borrow this medical practice marketing plan template

This medical practice marketing plan template makes it easier than ever to ensure your healthcare marketing is off to a good start.

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Get expert tips, guides, and valuable insights for your medical practice

Get expert tips, guides, and valuable insights for your healthcare practice