All Articles

The mental health playlist: What songs help patients through tough times?

Discover which songs, artists, and genres patients turn to most when they’re struggling.

leveraging professional connections to grow your mental health practice
leveraging professional connections to grow your mental health practice
Leveraging professional connections to grow your mental health practice

Your professional connections can serve as a life preserver for your business.

physician associate at a private practice
physician associate at a private practice
How to leverage physician associates in your medical practice to generate more revenue

PAs can help medical practices increase revenue, lower costs, and boost patient satisfaction.

medical billing contract negotiation
medical billing contract negotiation
6 ways to protect your medical billing business during contract negotiations

It’s crucial to protect your business and its interests.

Physician ponders healthcare practice growth while working with a patient
Physician ponders healthcare practice growth while working with a patient
Get on the path to growth: Your guide to thriving in 2024 as a healthcare practice

Acquiring new patients isn’t the only way to grow your healthcare practice. Get 3 key strategies to thrive in 2024.

Get expert tips, guides, and valuable insights for your medical practice
Keep your practice staff happy
Keep your practice staff happy
Keep practice staff happy: A guide to improving employee morale in healthcare

Employee morale is essential for the success of your practice and the well-being of your staff. Try these proven tips to boost your staff’s morale.

HIPAA-compliant patient reviews
HIPAA-compliant patient reviews
Your guide to HIPAA-compliant patient testimonials and reviews

Online patient reviews are part of promoting your healthcare practice — but it’s vital to stay HIPAA compliant. Here’s how.

AI in medical billing
AI in medical billing
Understanding AI: A medical biller’s guide to essential terms

Learn essential AI terms for medical billing to evaluate software, improve claim accuracy, and boost revenue cycle efficiency.

Physician answers "what is telehealth" during telemedicine appointment
Physician answers "what is telehealth" during telemedicine appointment
What is telehealth? A beginner’s guide for providers

Discover how telehealth can boost your practice’s efficiency, patient satisfaction, and revenue while meeting modern healthcare expectations.

code 90785 in medical billing
code 90785 in medical billing
Using code 90785 responsibly: A guide for mental health providers

Code 90785 represents “interactive complexity.” But what does that mean?

Independent physician protecting patient data
Independent physician protecting patient data
HIPAA and PHI: A practical guide for healthcare providers

Learn how your practice can protect patient data, maintain HIPAA compliance, and avoid costly penalties with this step-by-step guide.

Best ways to collect patient payments
Best ways to collect patient payments
A step-by-step guide to collecting patient payments

Here’s how healthcare practices can be set up for success when it comes to collecting patient payments.

Cybersecurity in healthcare
Cybersecurity in healthcare
Cybersecurity in healthcare guide: Stop, respond, recover

This guide equips providers with the best knowledge and tools to navigate the complex world of cybersecurity in healthcare.

verify insurance to eliminate rejections
verify insurance to eliminate rejections
Eliminate claim rejections and realize more revenue: A step-by-step guide

A simple protocol that helps practice office staff collect and verify insurance information accurately every time.

Graphic depicting financial policy for medical practice
Graphic depicting financial policy for medical practice
How to write an effective financial policy for your medical practice (with free checklist)

Use this checklist to create a clear, complete financial policy for your medical practice — and help your practice thrive.

how to verify patient insurance
how to verify patient insurance
Verifying patient insurance: A checklist of questions and steps

Practices and billing companies can both benefit from this checklist on how to master insurance verification and prevent claim denials.

HIPAA security rule
HIPAA security rule
HIPAA Security Rule checklist: Safeguarding patient data

The HIPAA Security Rule sets national standards for protecting electronic protected health information.

person writing their healthcare professional bio on computer
person writing their healthcare professional bio on computer
Grow your practice with a great healthcare professional bio (with example)

Simple as it might seem, a strong healthcare professional biography can help you to attract new patients to your practice.

Physician and medical practice staff members discuss how to write an appointment cancellation letter from doctor to patient
Physician and medical practice staff members discuss how to write an appointment cancellation letter from doctor to patient
Appointment cancellations with empathy: How to cancel patient appointments with care (includes sample letter)

Here are 5 tips for a respectful appointment cancellation approach that will help you retain patients.

Medical office manager dealing with a difficult patient scenarios
Medical office manager dealing with a difficult patient scenarios
How to respond to 3 difficult patient scenarios (with talking scripts)

Give your staff the skills they need to navigate difficult patient scenarios with confidence

Staff member demonstrates how to improve customer service at your medical practice by helping patient with intake on tablet
Staff member demonstrates how to improve customer service at your medical practice by helping patient with intake on tablet
7 ways to improve customer service at your medical practice

Try these 7 strategies to improve patient experience and retention.

key performance indicators for independent practices
key performance indicators for independent practices
How to benchmark KPIs to measure and improve your clinic’s performance (free worksheet) 

Discover how to use financial, operational, and clinical benchmarks to identify growth opportunities and areas for improvement in your healthcare practice. Track these 7 common KPIs for success.

Sliding scale fee therapy
Sliding scale fee therapy
Guide to creating a sliding fee scale (with free worksheets)

Step-by-step instructions on how to create a sliding fee scale so you can provide affordable healthcare services to patients in need — without sacrificing your practice’s financial health.

physician speaking with patient preparing for possible medicaid cuts
physician speaking with patient preparing for possible medicaid cuts
7 ways physicians can prepare for potential Medicaid cuts

With possible Medicaid cuts coming, this guide outlines how physicians might be impacted — and how they can prepare.

claim rejections checklist for billers
claim rejections checklist for billers
Claim rejections checklist for medical billing companies

Medical billers can use this checklist to identify and correct common errors prior to submitting claims.

Stay Ahead with Expert Healthcare & Billing Insights

Get the latest industry updates, financial tips, and expert strategies — delivered straight to your inbox.