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The mental health playlist: What songs help patients through tough times?
Discover which songs, artists, and genres patients turn to most when they’re struggling.
Leveraging professional connections to grow your mental health practice
Your professional connections can serve as a life preserver for your business.
How to leverage physician associates in your medical practice to generate more revenue
PAs can help medical practices increase revenue, lower costs, and boost patient satisfaction.
6 ways to protect your medical billing business during contract negotiations
It’s crucial to protect your business and its interests.
Get on the path to growth: Your guide to thriving in 2024 as a healthcare practice
Acquiring new patients isn’t the only way to grow your healthcare practice. Get 3 key strategies to thrive in 2024.
Keep practice staff happy: A guide to improving employee morale in healthcare
Employee morale is essential for the success of your practice and the well-being of your staff. Try these proven tips to boost your staff’s morale.
Your guide to HIPAA-compliant patient testimonials and reviews
Online patient reviews are part of promoting your healthcare practice — but it’s vital to stay HIPAA compliant. Here’s how.
Understanding AI: A medical biller’s guide to essential terms
Learn essential AI terms for medical billing to evaluate software, improve claim accuracy, and boost revenue cycle efficiency.
What is telehealth? A beginner’s guide for providers
Discover how telehealth can boost your practice’s efficiency, patient satisfaction, and revenue while meeting modern healthcare expectations.
Using code 90785 responsibly: A guide for mental health providers
Code 90785 represents “interactive complexity.” But what does that mean?
HIPAA and PHI: A practical guide for healthcare providers
Learn how your practice can protect patient data, maintain HIPAA compliance, and avoid costly penalties with this step-by-step guide.
A step-by-step guide to collecting patient payments
Here’s how healthcare practices can be set up for success when it comes to collecting patient payments.
Cybersecurity in healthcare guide: Stop, respond, recover
This guide equips providers with the best knowledge and tools to navigate the complex world of cybersecurity in healthcare.
Eliminate claim rejections and realize more revenue: A step-by-step guide
A simple protocol that helps practice office staff collect and verify insurance information accurately every time.
How to write an effective financial policy for your medical practice (with free checklist)
Use this checklist to create a clear, complete financial policy for your medical practice — and help your practice thrive.
Verifying patient insurance: A checklist of questions and steps
Practices and billing companies can both benefit from this checklist on how to master insurance verification and prevent claim denials.
HIPAA Security Rule checklist: Safeguarding patient data
The HIPAA Security Rule sets national standards for protecting electronic protected health information.
Grow your practice with a great healthcare professional bio (with example)
Simple as it might seem, a strong healthcare professional biography can help you to attract new patients to your practice.
Appointment cancellations with empathy: How to cancel patient appointments with care (includes sample letter)
Here are 5 tips for a respectful appointment cancellation approach that will help you retain patients.
How to respond to 3 difficult patient scenarios (with talking scripts)
Give your staff the skills they need to navigate difficult patient scenarios with confidence
7 ways to improve customer service at your medical practice
Try these 7 strategies to improve patient experience and retention.
How to benchmark KPIs to measure and improve your clinic’s performance (free worksheet)
Discover how to use financial, operational, and clinical benchmarks to identify growth opportunities and areas for improvement in your healthcare practice. Track these 7 common KPIs for success.
Guide to creating a sliding fee scale (with free worksheets)
Step-by-step instructions on how to create a sliding fee scale so you can provide affordable healthcare services to patients in need — without sacrificing your practice’s financial health.
7 ways physicians can prepare for potential Medicaid cuts
With possible Medicaid cuts coming, this guide outlines how physicians might be impacted — and how they can prepare.
Claim rejections checklist for medical billing companies
Medical billers can use this checklist to identify and correct common errors prior to submitting claims.
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