The Intake

Insights for those starting, managing, and growing independent healthcare practices

All Articles

medical billing denials questions and answers
medical billing denials questions and answers
Your top medical billing denial management questions, answered

Learn how to overcome medical billing denials with this helpful guide

how to design medical office waiting room
how to design medical office waiting room
Fun ways to ensure patients love your waiting room

These 6 ideas will help you create a waiting room at your independent practice that improves overall patient experience.

12 tips to improve patient experience you can use right now

Meaningful ways for your staff to improve patient experience, satisfaction, and patient retention at your independent practice.

picture of employees researching credentialing with insurance companies
picture of employees researching credentialing with insurance companies
Medical insurance credentialing 101: Everything you need to know

From avoiding hours of paperwork to getting paid by insurance companies, find out what you need to know about medical insurance credentialing

questions to ask medical billing company
questions to ask medical billing company
10 questions to ask before hiring a medical billing service

Looking for the right medical billing service? Check out our list of 10 essential questions to ask before making your decision

Get expert tips, guides, and valuable insights for your medical practice
Man sending collections letter to patient on computer
Man sending collections letter to patient on computer
Medical practice collection letters that work: 7 ways to improve your letters, plus free templates

Get the most out of your medical collection letters and improve revenue streams with these expert tips

Medical office manager dealing with a difficult patient scenarios
Medical office manager dealing with a difficult patient scenarios
How to respond to 3 difficult patient scenarios (with talking scripts)

Give your staff the skills they need to navigate difficult patient scenarios with confidence

problem patients tips for independent practices
problem patients tips for independent practices
How to deal with “problem” patients at your healthcare practice

Effectively care for angry, flaky, and other difficult patient behaviors to increase satisfaction and boost patient retention.

patient feedback for independent practices
patient feedback for independent practices
6 ways patient feedback can help improve your healthcare practice

It’s impossible to know what’s working or not working for patients without asking for their unfiltered feedback. Here are some ways to gain deeper insights from patients.

promoting products at practice
promoting products at practice
Increase sales by promoting products at your independent practice

Drive more sales of health-related ancillary products at your independent practice by engaging in these digital marketing tactics.

big guide to medspa services marketing
big guide to medspa services marketing
A guide to medical spa marketing in the digital age

Learn how medical spa marketing and advertising can help you bring more patients to your practice.

How to add medi-spa offerings
How to add medi-spa offerings
How to add medi-spa offerings to your medical practice

Thinking about adding medi-spa treatments to your patient offerings? Here are some quick facts about medi-spa marketing to help guide your decision.

This is an image of a doctor reading information on a tablet screen.
This is an image of a doctor reading information on a tablet screen.
How medical practices can navigate HIPAA compliance

Practices can learn to be HIPAA compliant with this in-depth guide.

facebook ads for doctors
facebook ads for doctors
How to create successful Facebook ads for doctors

Follow these guidelines to ensure a return on investment for healthcare Facebook ads.

Sliding scale fee therapy
Sliding scale fee therapy
Guide to creating a sliding fee scale (with free worksheets)

Step-by-step instructions on how to create a sliding fee scale so you can provide affordable services to patients in need.

healthcare email marketing for doctors
healthcare email marketing for doctors
Healthcare email marketing best practices for doctors

Succeed with email marketing in healthcare by following these 10 tips for independent practices.

This is an image of a woman looking at a computer screen with a colleague and smiling. This is meant to represent someone who is happy about their medical claims process.
This is an image of a woman looking at a computer screen with a colleague and smiling. This is meant to represent someone who is happy about their medical claims process.
Understanding the medical claims process to get paid

Practices need to improve their understanding and management of the medical claims process to boost profitability.

grow your dental practice with these tips
grow your dental practice with these tips
Steal these 26 ideas to grow a dental practice

Improve appointment volume and practice revenue with these growth hacks designed to keep dental practices thriving.

doctor helping patient afford care
doctor helping patient afford care
9 ways to help patients when they can’t afford care

Learn how you can help patients who cannot afford their medical expenses with these tips

naming your medical office graphic
naming your medical office graphic
Strategic tips for naming your healthcare practice

See how the right name for your local office can help you promote your practice and rise to the top of search engine results.

Physician reading on his phone about where patients find doctors online
Physician reading on his phone about where patients find doctors online
4 ways patients find doctors online

Where do patients find healthcare providers? Here are the top 4 places patients search for doctors and dentists online — and how to stand out.

Medical professional works with patients amid staffing shortages in healthcare
Medical professional works with patients amid staffing shortages in healthcare
Staffing shortages and sleep deprivation: The post-COVID healthcare crisis

Explore the potential consequences of staffing shortages in healthcare, burnout, and other challenges fueling today’s medical industry crisis.

Professionals reviewing how to build business plan for medical practice
Professionals reviewing how to build business plan for medical practice
Free template: How to create a business plan for your new practice

Your medical practice business plan is a living document that evolves as your practice grows. Here’s how to build it from scratch.

This is an image of 3 people in a medical practice looking at a computer. This is meant to show happiness as a result of streamlining a practice’s workflow.
This is an image of 3 people in a medical practice looking at a computer. This is meant to show happiness as a result of streamlining a practice’s workflow.
Improve your medical office workflow with automation: Merging productivity and patient satisfaction

Improving your front office’s efficiency helps decrease staff burnout and increase patient satisfaction.

woman reviewing medical website best practices
woman reviewing medical website best practices
8 medical website best practices for doctors and dentists

What impression does your practice website make? Dive into the top 8 best practices for doctors and dentists to elevate your site and attract patients.

Get expert tips, guides, and valuable insights for your healthcare practice