The Intake

Insights for those starting, managing, and growing independent healthcare practices

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Independent healthcare practitioner works to improve patient care
Independent healthcare practitioner works to improve patient care
Philosophy, process, practice management: What you need for better patient care

Independent providers can provide the best patient care — here’s how.

Healthcare biller reading about medical billing company reputation
Healthcare biller reading about medical billing company reputation
5 steps to building and maintaining your medical billing company’s online reputation

Here are 5 easy steps to building your medical billing company’s online reputation — you may even already be doing some of them.

graphic of book on starting a medical billing company
graphic of book on starting a medical billing company
How to start a medical billing company

With a positive industry outlook, you can start and grow a medical billing company by following these simple steps.

Graphic representing interoperability in healthcare
Graphic representing interoperability in healthcare
“Interoperability” — what does this health IT buzzword mean for your practice?

Learn about interoperability, why it matters in healthcare, and the federal government office responsible for setting interoperability standards.

Two billers discuss automation in medical billing
Two billers discuss automation in medical billing
5 benefits of robotic process automation in medical billing

Robotic automation in medical billing can reduce expenses, boost retention, create healthy cash flow, streamline compliance, and more.

Get expert tips, guides, and valuable insights for your medical practice
Physician ponders healthcare practice growth while working with a patient
Physician ponders healthcare practice growth while working with a patient
Get on the path to growth: Your guide to thriving in 2024 as a healthcare practice

Acquiring new patients isn’t the only way to grow your healthcare practice. Get 3 key strategies to thrive in 2024.

Billing company owner reads about the medical billing industry outlook
Billing company owner reads about the medical billing industry outlook
What is the medical billing industry outlook?

The medical billing industry outlook is positive for 2025 and beyond, despite regulatory and late payment challenges. Here is how billers can combat those threats.

Physician and medical practice manager read about ways to attract new patients
Physician and medical practice manager read about ways to attract new patients
7 ways to attract new patients to your practice in 2025

Get new patients and grow your practice with these digital strategies.

Provider looks at Google reviews for his medical practice
Provider looks at Google reviews for his medical practice
How to get more online reviews — and why it matters for your medical practice

Having consistent, positive online reviews is essential to helping your medical practice rank well on Google. Try these techniques to get more patient reviews.

Doctors discussing reasons patients leave independent medical practices
Doctors discussing reasons patients leave independent medical practices
5 reasons patients may leave your practice and what to do to keep them

Here are ways your practice may not be meeting your patients’ expectations — and steps you can take to turn things around.

medical billing services
medical billing services
How much should I charge for medical billing services?

There are 3 methods you can use to charge for your medical billing services: percentage, per claim, and hourly.

woman smiling after downloading medical billing ideal customer profile template
woman smiling after downloading medical billing ideal customer profile template
Free template: Build your ideal customer profile to win more (and better) medical billing business

Want to improve your medical billing business? Start by creating a detailed ideal customer profile. This guide and free worksheet will show you how.

Medical billing company owner reads about the medical billing industry outlook
Medical billing company owner reads about the medical billing industry outlook
Staying ahead of the curve: Medical billing industry trends to watch

Learn what the future holds for the medical billing industry in Tebra’s industry benchmark report.

woman responding to negative reviews
woman responding to negative reviews
Tips to handle negative online reviews with ease

Negative online reviews can damage your healthcare practice. Learn how to respond effectively and protect your reputation.

Graphic depicting a patient experience survey template for independent medical practices
Graphic depicting a patient experience survey template for independent medical practices
How to design a patient experience survey (with free downloadable template)

Learn how to design and send a patient experience survey, and get a free, customizable template to get started today.

Medical professional reads about creative ways to increase patient satisfaction
Medical professional reads about creative ways to increase patient satisfaction
5 easy ways to improve the patient experience in 2025

Here’s how to improve the patient experience at your practice — and why doing so matters.

Doctor treating patient and smiling while answering what is the patient experience
Doctor treating patient and smiling while answering what is the patient experience
What is patient experience, and how can medical practices improve it?

Patient experience impacts all aspects of your practice. Learn how to improve it, including using technology that supports the patient’s needs and preferences.

Medical practice manager looks at a medical practice growth checklist online
Medical practice manager looks at a medical practice growth checklist online
Grow your independent practice in 2025: The practice growth checklist for medical providers

Use this helpful checklist to review your current growth actions and develop a comprehensive, proactive growth strategy for 2025 and beyond.

Medical practice owner searches online for ChatGPT doctor uses
Medical practice owner searches online for ChatGPT doctor uses
What doctors should know before using ChatGPT

Healthcare professionals are exploring how OpenAI’s chatbot can be used in medicine — but should it?

Medical billing manager reads about what is a/r in medical billing
Medical billing manager reads about what is a/r in medical billing
How to improve medical billing accounts receivable (A/R) and manage denials

Lower your A/R to raise your bottom line with these tips.

Medical practice owner reads about how to improve patient journey
Medical practice owner reads about how to improve patient journey
How to improve the patient journey at your practice

Improve and optimize every step of the patient journey with these tips.

woman reading about healthcare marketing trends
woman reading about healthcare marketing trends
10 healthcare marketing trends in 2025

Patient engagement is more important than ever.

healthcare worker burned out
healthcare worker burned out
Burnout in healthcare workers is a real issue

Are you concerned about burnout at your independent practice? Here are 4 tips to help protect yourself and your staff from burnout.

The ultimate guide for medical practice growth in 2024

Use these practice growth digital strategies to increase patient volume and enrich every patient’s overall experience.

Physician smiling after optimizing images on Google business profile for medical practice.
Physician smiling after optimizing images on Google business profile for medical practice.
Tips to optimize your practice’s Google Business Profile images and attract new patients

Most patients now find doctors and other medical providers online. Here are tips on how to optimize your Google business images to rank higher in search results.

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