All Articles

Woman on phone scheduling patients for appointments.
Woman on phone scheduling patients for appointments.
The top reasons patients no-show or cancel

Develop simple, actionable solutions to address the no-show and cancellation challenges your practice faces.

why do patients miss appointments
why do patients miss appointments
How to properly bill patients for missed appointments

Discover how no-show fees can discourage missed appointments — and how you can bill patients who miss appointments the right way.

a doctor who knows how to handle patient cancellations
a doctor who knows how to handle patient cancellations
Reduce no-shows and last-minute cancellations with these top strategies

Patient no-shows and last-minute cancellations can impact your bottom line and patient relationships. Here’s how to address them.

improve cadence scheduling in healthcare
improve cadence scheduling in healthcare
How patient text messaging reduces patient no-shows

Using text based reminders can improve patient no-show rates and reduce cancellations.

Solve cancellation and no-show challenges
Solve cancellation and no-show challenges
Stats you need to know about patient cancellations and no-shows

Discover research around why both patients and practices miss appointments or cancel at the last minute.

Get expert tips, guides, and valuable insights for your medical practice
what is the best approach to handling patient cancellations
what is the best approach to handling patient cancellations
What is the best approach to handling patient cancellations?

Managing cancellations and no-shows is critical for both patient health and practice performance. Here’s why cancellations happen for both patients and providers — and how to avoid them.

reduce no-shows at your medical practice
reduce no-shows at your medical practice
10 ways to reduce no-show rates and cancellations at your healthcare practice

No-shows and last-minute cancellations negatively impact your practice. Here’s how to handle them.

Patient smiles while looking at phone, appreciating automatic appointment reminders
Patient smiles while looking at phone, appreciating automatic appointment reminders
9 patient appointment reminder templates that work

Use these tried-and-true appointment reminder templates to keep your schedule full, reduce no-shows, and elevate the patient experience.

Physician and medical practice staff member read about how to calculate and improve patient no-show rate
Physician and medical practice staff member read about how to calculate and improve patient no-show rate
How to calculate patient no-show rate

The patient no-show calculation rate is a metric to help track patient experience, and these 7 tips can help you improve it.

doctor learning medical practice SEO
doctor learning medical practice SEO
Lead patients to your independent practice with medical SEO

Don’t know how to get new patients to your website (and into your practice)? Start with search engine optimization. Learn medical SEO basics here.

image of patient pointing to tablet screen next to doctor
image of patient pointing to tablet screen next to doctor
9 ways to raise patient satisfaction to the optimal level

See what behaviors cause poor patient satisfaction and how you can change for the better.

digital patient experience to future proof your healthcare practice
digital patient experience to future proof your healthcare practice
Future-proof your practice with digital patient experiences

Technology is the cornerstone of modernizing your practice operations. But it’s more than just a tool — it’s a partner that helps you streamline and elevate the patient experience.

patient feedback for independent practices
patient feedback for independent practices
6 ways patient feedback can improve your healthcare practice

Unlock practice growth by effectively collecting and acting on patient feedback.

Physician who uses electronic claims submission for timely filing
Physician who uses electronic claims submission for timely filing
Tips for getting paid faster with electronic claims submission

Submitting clean claims on time is essential to revenue cycle management. Electronic claims submission can help — and get you paid faster.

Medical billing company owner shows medical practice owner how to speed up medical insurance payments
Medical billing company owner shows medical practice owner how to speed up medical insurance payments
10 tips medical billing companies can give to speed up insurance payments

Learn how to help your medical practice clients slash payment delays and denials with these 10 proven insurance verification strategies.

Two billers discuss automation in medical billing
Two billers discuss automation in medical billing
5 benefits of robotic process automation in medical billing

Robotic automation in medical billing can reduce expenses, boost retention, create healthy cash flow, streamline compliance, and more.

two healthcare professionals, one in a wheelchair and one standing, brainstorming how to boost patient engagement
two healthcare professionals, one in a wheelchair and one standing, brainstorming how to boost patient engagement
How to keep patients engaged in their healthcare journey

Better patient engagement requires a patient-centric approach. Develop yours with an active strategy to remove barriers, support engagement, and maintain it over time.

Doctor treating patient and smiling while answering what is the patient experience
Doctor treating patient and smiling while answering what is the patient experience
What is patient experience, and how can medical practices improve it?

Patient experience impacts all aspects of your practice. Learn how to improve it, including using technology that supports the patient’s needs and preferences.

A middle-aged male doctor in a white coat gently consoles a young female patient in a hospital gown, seated on an exam table in a brightly lit medical room.
A middle-aged male doctor in a white coat gently consoles a young female patient in a hospital gown, seated on an exam table in a brightly lit medical room.
Why patients are skipping specialty care and how practices can adapt

Rising costs and financial uncertainty are causing patients to delay care, but digital solutions may help specialty providers keep appointments on the books.

Successful practices know how to respond to a 1-star review.
Successful practices know how to respond to a 1-star review.
Turn a 1-star patient review into a growth opportunity

Negative reviews don’t have to hurt your practice. Access steps on how to respond to reviews professionally and improve patient experience.

Faster payments start with a better patient experience

When it comes to payments, the patient experience matters just as much as the billing process.

Physicians discuss protecting patient privacy and security in the digital age
Physicians discuss protecting patient privacy and security in the digital age
Protecting patient privacy in the digital age: Best practices for medical clinics

Explore the significance of patient data privacy, the latest in security measures, and the world of health data regulations. Learn how medical practices can ensure patient safety in the digital age.

person learning local seo strategies for doctors
person learning local seo strategies for doctors
SEO for doctors: 5 ways to boost traffic to your site

Expand your client base and grow your practice by implementing these local SEO strategies.

Smiling dentist poses for photo for his dental social media
Smiling dentist poses for photo for his dental social media
5 ideas to take your dental social media to the next level

Staying active on social media is a must for dentists. Try these dental social media marketing techniques to reinvigorate your practice.

Medical practice staff look at computer working on verifying medical insurance eligibility
Medical practice staff look at computer working on verifying medical insurance eligibility
5 tips to achieve 100% patient insurance eligibility verification

These strategies will help you improve your process for verifying medical insurance eligibility and achieve 100% eligibility verification.

Stay Ahead with Expert Healthcare & Billing Insights

Get the latest industry updates, financial tips, and expert strategies — delivered straight to your inbox.