The Intake

Insights for those starting, managing, and growing independent healthcare practices

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Medical office manager dealing with a difficult patient scenarios
Medical office manager dealing with a difficult patient scenarios
How to respond to 3 difficult patient scenarios (with talking scripts)

Give your staff the skills they need to navigate difficult patient scenarios with confidence

problem patients tips for independent practices
problem patients tips for independent practices
How to deal with “problem” patients at your healthcare practice

Effectively care for angry, flaky, and other difficult patient behaviors to increase satisfaction and boost patient retention.

patient feedback for independent practices
patient feedback for independent practices
6 ways patient feedback can help improve your healthcare practice

It’s impossible to know what’s working or not working for patients without asking for their unfiltered feedback. Here are some ways to gain deeper insights from patients.

promoting products at practice
promoting products at practice
Increase sales by promoting products at your independent practice

Drive more sales of health-related ancillary products at your independent practice by engaging in these digital marketing tactics.

big guide to medspa services marketing
big guide to medspa services marketing
A guide to medical spa marketing in the digital age

Learn how medical spa marketing and advertising can help you bring more patients to your practice.

Get expert tips, guides, and valuable insights for your medical practice
How to add medi-spa offerings
How to add medi-spa offerings
How to add medi-spa offerings to your medical practice

Thinking about adding medi-spa treatments to your patient offerings? Here are some quick facts about medi-spa marketing to help guide your decision.

This is an image of a doctor reading information on a tablet screen.
This is an image of a doctor reading information on a tablet screen.
How medical practices can navigate HIPAA compliance

Practices can learn to be HIPAA compliant with this in-depth guide.

facebook ads for doctors
facebook ads for doctors
How to create successful Facebook ads for doctors

Follow these guidelines to ensure a return on investment for healthcare Facebook ads.

Sliding scale fee therapy
Sliding scale fee therapy
Guide to creating a sliding fee scale (with free worksheets)

Step-by-step instructions on how to create a sliding fee scale so you can provide affordable healthcare services to patients in need — without sacrificing your practice’s financial health.

healthcare email marketing for doctors
healthcare email marketing for doctors
Healthcare email marketing best practices for doctors

Succeed with email marketing in healthcare by following these 10 tips for independent practices.

This is an image of a woman looking at a computer screen with a colleague and smiling. This is meant to represent someone who is happy about their medical claims process.
This is an image of a woman looking at a computer screen with a colleague and smiling. This is meant to represent someone who is happy about their medical claims process.
Understanding the medical claims process to get paid

Practices need to improve their understanding and management of the medical claims process to boost profitability.

grow your dental practice with these tips
grow your dental practice with these tips
Steal these 26 ideas to grow a dental practice

Improve appointment volume and practice revenue with these growth hacks designed to keep dental practices thriving.

doctor helping patient afford care
doctor helping patient afford care
9 ways to help patients when they can’t afford care

Learn how you can help patients who cannot afford their medical expenses with these tips

naming your medical office graphic
naming your medical office graphic
Strategic tips for naming your healthcare practice

See how the right name for your local office can help you promote your practice and rise to the top of search engine results.

Physician reading on his phone about where patients find doctors online
Physician reading on his phone about where patients find doctors online
4 ways patients find doctors online

Where do patients find healthcare providers? Here are the top 4 places patients search for doctors and dentists online — and how to stand out.

Medical professional works with patients amid staffing shortages in healthcare
Medical professional works with patients amid staffing shortages in healthcare
Staffing shortages and sleep deprivation: The post-COVID healthcare crisis

Explore the potential consequences of staffing shortages in healthcare, burnout, and other challenges fueling today’s medical industry crisis.

Professionals reviewing how to build business plan for medical practice
Professionals reviewing how to build business plan for medical practice
Free template: How to create a business plan for your new practice

Your medical practice business plan is a living document that evolves as your practice grows. Here’s how to build it from scratch.

This is an image of 3 people in a medical practice looking at a computer. This is meant to show happiness as a result of streamlining a practice’s workflow.
This is an image of 3 people in a medical practice looking at a computer. This is meant to show happiness as a result of streamlining a practice’s workflow.
Improve your medical office workflow with automation: Merging productivity and patient satisfaction

Improving your front office’s efficiency helps decrease staff burnout and increase patient satisfaction.

woman reviewing medical website best practices
woman reviewing medical website best practices
8 medical website best practices for doctors and dentists

What impression does your practice website make? Dive into the top 8 best practices for doctors and dentists to elevate your site and attract patients.

doctors discussing medical billing insurance claims process
doctors discussing medical billing insurance claims process
How to process insurance claims for medical practices

For medical practices that accept insurance, insurance claims are a crucial part of managing accounts receivable.

5 office automation tools that will boost healthcare staff productivity

Improve your healthcare staff’s productivity with these office automation systems.

Physician takes a break from exercising to read about medical practice social media
Physician takes a break from exercising to read about medical practice social media
The ultimate guide to medical practice social media in 2025

Wondering where to start with medical practice social media? Here’s how to choose a platform, create great content, and find your audience.

woman contemplating social media tips for medical practices
woman contemplating social media tips for medical practices
Steal these medical practice social media tips

Execute a winning growth strategy with these 7 medical practice social media tips.

Provider works with patient obtained from paid social media advertising for medical practices
Provider works with patient obtained from paid social media advertising for medical practices
How to get more patients with paid social media advertising

Learn how to get more patients for your medical practice with these social media advertising tips.

Healthcare practice owner reads about social media for medical practices
Healthcare practice owner reads about social media for medical practices
What social media do medical professionals use?

Learn the differences between the major social media platforms and discover which ones your practice should be on.

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