The Intake

Insights for those starting, managing, and growing independent healthcare practices

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front office worker looking at computer
front office worker looking at computer
How many office staff does my healthcare practice need?

Here’s how to uncover the number of people you need to successfully manage your front office.

doctor reading about physician burnout
doctor reading about physician burnout
5 ways to fight burnout at your healthcare practice

If you and your staff are suffering burnout, here are a few simple strategies that can help improve morale and reduce stress.

medical front office staff smiling and collaborating
medical front office staff smiling and collaborating
How to attract and retain patients by focusing on front-office staff

There are a number of ways you can support and encourage staff so they help you achieve your goals of attracting and retaining patients.

medical administrative staff member smiling after reviewing data of improved efficiency
medical administrative staff member smiling after reviewing data of improved efficiency
5 tasks your practice administrative staff shouldn’t have to do any more

Consider ways to say goodbye to tedious tasks and give your employees time back during their day.

doctor and patient communicating
doctor and patient communicating
Communicating effectively throughout the patient journey: A guide for healthcare practices

What should define effective patient communication for practices? A consistent experience that improves each step of the patient path, fostering both acquisition and retention.

Get expert tips, guides, and valuable insights for your medical practice
marketing for dentists
marketing for dentists
4 dental marketing tasks dentists should delegate 

Entrust other people to handle dental marketing tasks, like building a website and managing ads.

physician and patient speaking through telehealth
physician and patient speaking through telehealth
How to position telehealth in your business strategy for your practice

As telehealth evolves from a critical need to a preferred mode of care, telehealth marketing is a must to attract new patients. Here are simple ways to draw attention to your virtual care services.

man looking at computer screen
man looking at computer screen
3 most common online directory listing mistakes

Inaccurate or incomplete listings on healthcare and business directories jeopardize your online reputation management efforts and your ability to get new patients.

doctor analyzing clean claims in medical billing
doctor analyzing clean claims in medical billing
Clean medical claims: What you need to know for increased revenue

It’s not enough to just be proficient at submitting clean claims. Get the latest trends in medical claims submission from a medical industry expert

dentist and patient
dentist and patient
5 reasons your dental practice isn’t attracting new patients

Are you having trouble getting more dental patients? Your web presence may be to blame.

doctor conducting telehealth appointment
doctor conducting telehealth appointment
Reference guide to billing and reimbursements for telehealth

Whether you are new to virtual care, keeping up with changes to requirements, or both, here are must-have references for practices.

provider speaking with patients
provider speaking with patients
The value of a treatment plan for mental health

Patients can work with their providers to create the goals, objectives, interventions, and outcomes they are looking for.

woman looking at invoice on computer
woman looking at invoice on computer
Getting paid in 2024: The front office’s importance for patient collections

Maintain a successful patient collections process with these tips for your front office staff.

Image of doctor looking at tablet to determine what are hsa deductibles for 2024
Image of doctor looking at tablet to determine what are hsa deductibles for 2024
HSA deductibles to increase in 2024: What independent healthcare practices need to know

Learn about what the upcoming HSA deductible increases mean for your patients and practice.

Healthcare professional reads about hcpcs consolidated billing
Healthcare professional reads about hcpcs consolidated billing
Skilled nursing facility consolidated billing enforcement: HCPCS code changes

Healthcare Common Procedure Coding System (HCPCS) codes play a critical role in healthcare billing. Here’s what you need to know about the July 2023 changes.

tax refunds and healthcare costs
tax refunds and healthcare costs
The Empire Plan underwent changes on July 1, 2023

The Empire Plan, a health insurance plan for certain employees in the state of New York, changed on July 1, 2023. Here’s what you need to know.

person looking at medical job posting sites and job boards
person looking at medical job posting sites and job boards
Where to post job ads for your medical practice

Need to staff your medical practice? Find out where to post your job ads, from healthcare job boards to social media sites like LinkedIn and Twitter.

Smiling healthcare practitioner works on licensing a new medical practice
Smiling healthcare practitioner works on licensing a new medical practice
What to know about licensing for your new medical practice

Here are the medical and business licenses you need to start your new medical practice.

Physician thinks about the process of how to become credentialed with insurance companies
Physician thinks about the process of how to become credentialed with insurance companies
What to know about insurance credentialing when starting your own practice

There are many steps involved in getting your practice up and functioning. One of the items to check off your list as soon as possible is getting credentialed with various insurance companies.

image of person researching checklist for onboarding employees in a medical practice
image of person researching checklist for onboarding employees in a medical practice
5 steps to successfully onboard new employees at your medical practice

Better healthcare onboarding is an important part of practice management. Here’s how to do it correctly.

Medical provider reviews online reputation on mobile device
Medical provider reviews online reputation on mobile device
Unlock provider profiles to manage your online reputation

Do you know where your information is online? Discover how to find and optimize your provider profiles and manage your online reputation.

Graphic depicting physician-owned medical office buildings
Graphic depicting physician-owned medical office buildings
How choosing a location for your medical office can ensure practice growth

The location for your new medical practice can support growth or hinder it. Keep these 9 criteria in mind as you choose your location and space.

Patient looks at medical practice advertising while searching for a new provider on computer
Patient looks at medical practice advertising while searching for a new provider on computer
Get your medical practice off the ground with marketing

Launch and grow your medical practice with these 8 simple marketing essentials.

Healthcare provider reads about how to secure funding for medical practice business
Healthcare provider reads about how to secure funding for medical practice business
Securing funding for a new medical practice

One of the first steps in opening a practice is funding it. Here’s what you need to know about getting healthcare practice loans.

Healthcare professional reads about licenses to start your own medical business
Healthcare professional reads about licenses to start your own medical business
Licenses you need to start your own medical practice

Here’s how to ensure you have the necessary licenses and credentials you need when starting your own practice — and that you don’t overlook any part of the process.

Get expert tips, guides, and valuable insights for your healthcare practice